Privacy Policy
Last updated: 8 August 2026
Please note: this is template content for a demo store and is provided for information only — it is not legal advice. It must be reviewed and adapted by a qualified lawyer before you rely on it for a real business.
1 Introduction & scope
This Privacy Policy explains how LOOT ("we" or "us") collects, uses, shares and protects personal information when you use lootstore.net and buy digital gift cards and game top-ups from us. It applies to visitors and registered customers of the store. By using LOOT you agree to the practices described here, and where the law requires it we rely on the legal bases set out below.
2 Information we collect
We collect the account and contact details you give us — such as your name, email address and phone number — together with your order and wallet history. Payment is handled by our payment processor: we receive a confirmation and limited details, but we do not store your full card number. We also collect device and usage data (for example IP address, device type and pages viewed) and information from cookies and similar technologies.
3 How we use your information
We use your information to create and secure your account, to fulfil orders and deliver your codes, to provide customer support, to prevent fraud and abuse, and to meet our legal, tax and accounting obligations. We also use aggregated, non-identifying data to understand and improve the store. Where you have given consent, we use your contact details to send you offers and product updates, and you can stop these at any time.
4 Legal bases
Where data-protection law applies, we process your personal data on one or more of these bases: performing our contract with you (to run your account and deliver orders); our legitimate interests (to secure the store, prevent fraud and improve our service); your consent (for optional marketing and non-essential cookies); and compliance with a legal obligation. You can withdraw consent at any time without affecting processing that already took place.
5 How we share information
We share personal data only with parties that help us run the store — such as payment processors, code suppliers and vetted service providers for hosting, analytics and support — and only under contracts that require them to protect it and use it solely for the agreed purpose. We may also disclose information to law-enforcement or other authorities where the law requires or permits it. We do not sell your personal data.
6 Cookies & tracking
We use essential cookies that are needed to sign you in, secure the store and remember your basket, and optional cookies that help us measure and improve how the store is used. You can accept or reject optional cookies and change your choice at any time through the cookie controls or your browser settings. Disabling essential cookies may stop parts of the store from working.
7 Data security
We protect your information with encryption in transit, strict access controls and other technical and organizational measures, and voucher codes are encrypted while stored at rest. Only authorized people and systems can access personal data, and only for legitimate purposes. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work continuously to safeguard your data.
8 Data retention
We keep your personal information only for as long as we need it to provide your account and the service, and to meet legal, tax, accounting and fraud-prevention requirements. Order and payment records may be kept for the periods the law requires. When information is no longer needed we securely delete it or irreversibly anonymize it.
9 Your rights
Depending on where you live, you may have the right to access, correct, delete, port, object to or restrict the processing of your personal data, and to withdraw consent. You can exercise these rights from your account settings or by contacting us at [email protected], and we will respond within the time the law allows. You also have the right to complain to your local data-protection or supervisory authority.
10 Children
LOOT is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from anyone under that age. If you believe a minor has given us their information, contact us and we will delete it.
11 International transfers
We operate in the MENA region, and some of our service providers may process data in other countries. Where personal data is transferred across borders, we take steps to ensure it stays protected by appropriate safeguards and in line with applicable data-protection law.
12 Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services or the law. The current version is always posted on this page with a new "last updated" date, and we will tell you about significant changes where the law requires it.
13 Contact us
If you have any question about this policy or how we handle your personal data, or if you want to exercise your privacy rights, contact us at [email protected] and our team will be glad to help.